Join Us

Join the Soul Fam Team

  • We’re looking for community hosts to join our small, vibrant team at Soul Fam Hostel – an LGBTQ+ inclusive, community-driven space in the heart of Cape Town. If you're friendly, responsible, and love meeting people from around the world, this might be your dream job.

What You'll Do:

  • Work part-time, 25 hours per week (flexible shifts)
  • Welcome and check in/out guests with warmth and professionalism
  • Manage bookings and respond to emails/phone messages
  • Share local tips, answer questions and help guests feel at home
  • Keep common areas tidy and inviting
  • Coordinate weekly hostel events to keep guests engaged
  • Represent Soul Fam core values of inclusion, community, and sustainability

What You Get:

  • Stipend to cover meals/groceries
  • Free accommodation in our staff dorm
  • Free laundry, high speed Wi-Fi, and access to all hostel spaces
  • A positive, inclusive and social work environment
  • An opportunity to meet amazing people from around the world

Who You Are:

  • A people person who enjoys hospitality and community vibes
  • Comfortable working independently and providing customer service
  • Responsible, communicative, and detail-oriented
  • LGBTQ+ friendly and aligned with Soul Fam’s inclusive values
  • Ideally available for at least 2 months (longer stays welcome!)

What We Look For:

  • You keep the guests engaged and connect them with the local community
  • You provide fun opportunities for guests to meet and interact with each other
  • You ensure each guest feels seen and connected to the social culture within the hostel
  • You make sure guests have a memorable and fun experience throughout their stay

Bonus Points If:

  • You’ve worked or volunteered in a hostel before
  • You love helping guests discover local gems
  • You speak another language
  • You are passionate about event planning

Next Steps:

  • If you are interested, feel free to submit a work exchange application.
  • We’ll review your submission and follow up if we think you'll be a good fit! 
  • Thanks again for your interest in joining Soul Fam.